Terms of service
TERMS OF SERVICE — AURA SAUNAS
Last updated: June 19, 2026
This website is operated by Aura Saunas. Throughout the site, the terms "we," "us," and "our" refer to Aura Saunas. Aura Saunas offers this website, including all information, tools, and products available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including the additional terms and policies referenced herein and available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.
PRODUCTS AND PRICING
Aura Saunas is a US-based authorized retailer of premium saunas and cold plunge products, including units supplied by manufacturers such as Golden Designs Inc. and Orivon Wellness. Products are shipped factory-direct to you.
Prices for our products are shown in US dollars and are subject to change without notice. We have made every effort to display product colors, finishes, and specifications as accurately as possible; however, we cannot guarantee that your monitor's display will be accurate, and actual products may vary. We reserve the right to limit the quantities of any products we offer and to discontinue any product at any time.
ORDERS AND PAYMENT
We reserve the right to refuse or cancel any order you place with us. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases.
SHIPPING AND DELIVERY
Shipping, delivery timeframes, and freight handling are governed by our Shipping Policy, which is incorporated into these Terms by reference. Please review the Shipping Policy before placing an order.
RETURNS, CANCELLATIONS, AND REFUNDS
Returns, cancellations, and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference. Please review the Refund Policy before placing an order.
MANUFACTURER WARRANTY
Products sold by Aura Saunas are covered by the applicable manufacturer's warranty. As an authorized dealer, we will assist you in coordinating valid warranty claims with the manufacturer. Warranty coverage, duration, and terms are set by the manufacturer and described on the relevant product page.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, except for the applicable manufacturer warranty described above and any rights you have under applicable consumer protection law.
In no case shall Aura Saunas, our directors, officers, employees, affiliates, agents, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any products or the Service, to the maximum extent permitted by applicable law.
SAFE USE
Saunas and cold plunge products involve exposure to heat or cold and electrical components. You are responsible for following the manufacturer's installation, electrical, and safe-use instructions, and for consulting a licensed electrician and any other qualified professional where required. Consult your physician before using a sauna or cold plunge if you have a medical condition, are pregnant, or have any health concern. Aura Saunas makes no medical or health-outcome claims regarding its products.
THIRD-PARTY LINKS AND MANUFACTURERS
Certain content, products, and services available via our Service may include materials from third parties, including the manufacturers whose products we sell. We are not responsible for examining or evaluating the content or accuracy of third-party materials and do not warrant the offerings of any third parties. Please review the third party's policies and practices before you engage in any transaction with them.
PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms by reference.
ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations, rules, or laws; to infringe upon our or others' intellectual property rights; to harass, abuse, or harm; to submit false or misleading information; to upload viruses or malicious code; to collect or track the personal information of others; to spam, phish, or scrape; or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Aura Saunas and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms; such determination shall not affect the validity and enforceability of any other remaining provisions.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Aura Saunas
3203 S Tweedt St, Kennewick, WA 99337, United States
Phone: (509) 212-3022
Email: aurasaunasco@gmail.com
Website: aurasaunas.com